IT Solutions

and Services

UNLOCKING IT EXCELLENCE: YOUR PATH TO SEAMLESS BUSINESS OPERATIONS

About Us

Our story is one of continuous growth and adaptation, driven by the ever-changing landscape of technology. We have assembled a dedicated team of IT experts who bring a wealth of knowledge and experience to every project. Our commitment to staying at the forefront of technological advancements ensures that we deliver cutting-edge Managed IT Solutions to our clients.

At HIOD IT, our core values are ingrained in everything we do. Integrity, reliability, and transparency are the cornerstones of our approach. We prioritise client satisfaction and aim to build lasting partnerships founded on trust. Our mission is to provide top-notch Managed IT Support Services that not only resolve issues but also prevent them, allowing businesses to thrive without IT worries.

With a strong foundation, a commitment to innovation, and a steadfast dedication to our clients, HIOD IT continues to be a leading force in the realm of IT Services in Melbourne, offering tailored solutions that empower businesses to excel in the digital age.

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What We Do

AT HIOD IT, WE SPECIALISE IN COLLABORATING WITH SMALL TO MEDIUM BUSINESSES, OFFERING COMPREHENSIVE MANAGEMENT AND MONITORING OF THEIR IT INFRASTRUCTURE.

OUR DEDICATED TEAM OF IT EXPERTS STANDS PREPARED TO ADDRESS ANY AND ALL TECHNICAL CHALLENGES YOU MAY ENCOUNTER. DISCOVER TAILORED IT SOLUTIONS IN MELBOURNE IT HIOD IT’S SERVICES

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Identify Problems

Upon partnering with HIOD IT, our initial step is to conduct a thorough assessment to identify weaknesses and inefficiencies within your company’s IT infrastructure.

Boost Productivity

HIOD IT is dedicated to eliminating obstacles that hinder your company’s progress, resulting in time and cost savings, while alleviating personal stress.

Monitoring

After achieving operational excellence for your company, HIOD IT, remains vigilant, proactively identifying and resolving potential issues before they impact your business.

Managed IT Services

At HIOD IT, we have made significant investments in state-of-the-art software and cutting-edge technologies that enable us to continuously and seamlessly monitor your network 24/7, 365 days a year. Our Managed IT Service systems are highly efficient, often preemptively detecting and resolving issues long before they become apparent to you. Whether it’s a minor spike in CPU usage or any other technical challenge, rest assured that we are diligently aware and actively engaged in rectifying it. Discover the pinnacle of Melbourne IT Services with HIOD IT, where proactive solutions meet unparalleled technology.

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VoIP Phone Systems

Elevate your communication with HIOD IT’s advanced VoIP phone systems. Enjoy crystal-clear quality, flexibility, and cost savings. Say hello to a smarter way to stay connected. Explore our VoIP solutions today.

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Cloud Computing

Unlock the power of the cloud with cutting-edge cloud computing solutions. Our tailored services provide scalability, security, and accessibility, revolutionising the way you manage data and applications. Explore the limitless possibilities of cloud computing with HIOD IT.

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Hardware & Software

Experience seamless IT procurement with HIOD IT. We offer a streamlined process for acquiring top-quality hardware and software solutions tailored to your needs. Our expertise ensures you get the right tools to enhance your business’s performance. Explore HIOD IT’s procurement services today.

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Why Choose Us?

Tailored Managed IT Solutions – Proactive IT Support – Expertise in IT Services Melbourne

Our mission at HIOD IT is to empower your business to operate more efficiently by taking on the responsibility of managing and maintaining your IT services, hardware, and network.

As your trusted IT Managed Service provider, HIOD IT assumes the daily upkeep and functionality of your IT infrastructure, networking, and overall administration. Additionally, we handle any short or long-term IT projects, tasks, or expansion requirements.

Many businesses concurrently find that recruiting, training, and retaining in-house IT staff can be cost-prohibitive. By choosing HIOD IT as your Managed IT Service provider, you can outsource some or all of your technology and IT needs, allowing your organisation to operate more efficiently.

Testimonials

HIOD IT has been an integral part of forming and executing our IT strategy. Through their expertise, advice, and knowledge of the industry and products, we have been able to save tens of thousands of dollars from our yearly budget by making our operations more efficient and finding deals specifically tailored to NFPs.

Their service has always been prompt, reliable, and professional, resolving all issues as they have arisen. On many occasions, they have gone above and beyond the contract to provide a level of service we did not expect.

Dan and his team have treated our business like their own and have always been a pleasure to deal with. I have no hesitation in recommending HIOD IT to you and cannot speak highly enough of what they have done for us

Alex Attard | General Manager, Faith Christian Church

The team at HIOD IT has proven to be flexible and adaptable in managing our IT systems and resource needs at Neuma Church as we grow and expand.

We value their willingness to understand our long-term goals and work alongside us to develop processes for the future.

The HIOD team has sought to cultivate a healthy business relationship with us and has consistently made the effort to engage with each of our staff members to provide personalised support.

We are happy to recommend their services

Neuma Church

We’ve used HIOD IT since April 2014, and have been continually impressed with their expertise and responsiveness. They have provided a wide range of services to us, including internet optimisation, server upgrades, cloud transition, and monthly systems monitoring.

We highly recommend their services.

Kien Bui, ACCI Missions & Relief

HIOD IT has been managing Casey City Church’s IT assets for about 5 years. As such, I would have no hesitation to endorse them to any other Church or organisation that also has IT needs. HIOD IT oversees desktop support, Server management, our PBX Phone systems, any purchasing of technology assets and also installations of further upgrades. HIOD IT has a wonderful team to manage our IT network, ensuring it is operational 24/7”.

Shami, Casey City Church

We love the whole team at HIOD IT. Whether it is answering questions or rolling out new systems they never miss a beat. Always willing and able to find a solution that is right for us. Couldn’t recommend more!

Nathan McMillan, Faith Christian Church

Cost effective way of keeping your IT up and running smoothly. Give these guys a go!!

Gene Alessi, Core Principles

BRILLIANT, PATIENT, UNDERSTANDING, INNOVATIVE, EXPERIENCED AND EXTREMELY KNOWLEDGEABLE – The team and HIOD IT really do care about the operation and efficiencies of your business. They aren’t out to make money and do everything they can to find IT solutions that fit your business and budget. We honestly (and literally!) could not do what we do without them. Thank you team – you are amazing and we are beyond grateful for you!

Renee, Give. Lux Giftary

HIOD IT has been our IT provider for many years and has demonstrated responsiveness and expertise across many disciplines. They have helped to develop solutions for us for changing email servers, consolidating websites, upgrading server hardware and monitoring network health. I am confident that HIOD IT will continue its excellent performance for many years to come.

Dan at HIOD IT was really easy to deal with, helping us out with many issues.
He spoke our lingo, which made it easy for us to understand what was going on and what needed to happen moving forward.
I would recommend Dan and the team at HIOD IT to anyone for great support!

We have been a client of HIOD IT for over 5 years and have relied on HIOD IT for both recommending, installing, and supporting the entire backbone of our IT systems/infrastructure in our Head Office.

During times of critical need, the team at HIOD IT have been helpful, responsive, professional, and dedicated. I would like to personally thank Dan, our account manager at HIOD IT for the exceptional support he has provided our business and for going above and beyond.

When the COVID-19 pandemic took hold in early 2020, we approached them for additional support. During this time of need, they have aided with the day-to-day support and care of our 80+ store network, while continuing to support and manage our IT backbone.

With a dedicated account manager, I am certain the team at HIOD IT will be able to provide your business with a customised support package as they have done for Wittner.

James C | IT Manager | Wittner

HIOD IT has been supporting us for the past 3 years and look after our entire server infrastructure both here in Australia, as well as our New Zealand offices. They have been a very competent unit and have exceeded my expectations every single time. They have proven to be a good alliance and I recommend them without any hesitation.

Aun Rizvi, AHI Carrier | Totaline

HIOD IT have provided fantastic customer services to our business for many years now. They understand our unique business structure (church/not for profit) and are accommodating to that. The team also look after us and provide us with great value for money in addition to updating and adapting our IT solutions as our business continues to grow. Would highly recommend HIOD IT for your IT and telecommunications needs.

Linita Chongue McMillan | Faith Christian Church

HIOD IT is VERY HIGH on everything. Products, quality, people, service, advice and commitment.

Rajesh Sethi

The team at HIOD have been looking after our I.T requirements for about 3 years. They manage our network, PC’s and server maintenance. They are responsive and always willing to assist. As a Director of Big Post Pty Ltd I am happy to recommend their services.

Daniel Shanz | Big Post

Dan and the team at HIOD IT provide a number of services including managing our corporate email and website. We are happy to recommend their services.

Brett Mansfield | Buyers Choice Home Loan Advisory Services

Since making the decision to move our IT network & services across to HIOD IT back in October 2013, we haven’t looked back. Over this period, they have consistently met and/or exceeded our expectations in terms of response, service delivery and expertise, and have done so at very reasonable rates.
We have come to increasingly rely on HIOD’s services since initially engaging them, and have recently transferred all of our website hosting and development across them as well. I have no hesitation in recommending Dan and his team as IT service providers.

HIOD Telecommunications are a top-shelf company to work with. They have a high level of customer service and are extremely prompt in getting back to you. The highly knowledgeable team makes it even easier to explain your needs without confusion.
I highly recommend their services for a job of any size.

Ready To Get Started?

Use the below contact us form to fill in your details, a friendly HIOD IT staff member will be in touch.

IT4Change: Empowering Communities Through Technology

At HIOD IT, we’re committed to making a positive impact in our community through our IT4Change Program. This initiative bridges the digital divide by providing support and donations to underserved individuals and organisations facing technological barriers. We refurbish and donate unwanted electronic equipment, empowering local charities and not-for-profits to better serve their communities. Join us in our mission to create a more inclusive and technologically connected future, reducing e-waste and making a meaningful impact in our community through technology. Contact us today to get involved in our IT4Change Program and help build a more connected and compassionate community.

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Recycling for a Sustainable Future

HIOD IT is committed to environmental and community stewardship through our Eco-Friendly IT Program. By responsibly recycling electronic waste (e-waste), we’re taking steps toward a greener future. Clients can easily participate by passing on outdated devices during our onsite visits or dropping them off at our office. We handle proper disposal through certified e-waste facilities. But we don’t stop there. We refurbish these devices and donate them to local charities, making a positive impact on underserved communities. Join us in our mission for a more sustainable future by contributing to responsible e-waste disposal and supporting local charities. Together, we can build a greener, more sustainable world. Contact us today to get involved in our Eco-Friendly IT Program.

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How IT Solutions Can Help Melbourne Businesses Improve Cybersecurity
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Understanding the Different Types of Managed IT Services for Melbourne Businesses
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The Benefits of Cloud Solutions for Melbourne Businesses
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The Importance of Cybersecurity in Managed IT Services for Melbourne Businesses
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5 Common IT Issues Faced by Melbourne Businesses and How to Fix Them
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5 Benefits of Outsourcing Managed IT Services in Melbourne
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Minimising Cyber Supply Chain Risks through Effective Vendor Selection
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Protecting your business from cyberthreats in 2022
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Email Threat Scanner for Office 365
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The Need for Total Email Protection
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What does 2020 hold for Cloud Computing?
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Computer Hardware Components Explained
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Top Cyber Security Management Strategies for Current Threats
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